If you have not committed to a new package by June 1, . We know the feeling. Ticket Bank means a deposit of funds in an amount designated on the Invoice to use toward the purchase of Concert tickets and certain VIP amenities. Depending on the event, blankets are allowable on the lawn seats. You cant expect a person not to quench his thirst amidst all the energy that enveloped the theater. An inherent risk of exposure to COVID-19 exists in any place where people gather. If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the ticket price paid and all service fees. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to any claim that all or any part of this Agreement is void or voidable. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. IRS delays tax deadline for Bay Area, but California hasn't followed: What should you do? A concert or other event can be held at the Shoreline Amphitheater. If Live Nation - Shoreline Amphitheatre offers a program that allows you to forward your tickets to a charity, you should read the rules posted relating to such program on Live Nation - Shoreline Amphitheatre website. Hourly Local Weather Forecast, weather conditions, precipitation, dew point, humidity, wind from Weather.com and The Weather Channel Items not allowed into the venue include no large bags (if it doesnt fit through a 12.5-inch circle, its too large); no coolers or ice chests with hard sides or wheels; no large picnic baskets; no video or audio recording devices (unless specifically allowed by the artist); no alcoholic beverages; no cans or glass bottles; no professional cameras (nothing with detachable lenses); no iPads, large tablets or laptops; no selfie sticks; no drugs and drug paraphernalia; no drones, remote control aircraft, remote control toys/cars; no balloons, flags or banners; no radios, TVs; no animals (with the exception of service animals); no laser pointers; no sharp or dangerous items (such as weapons, knives, spikes on jewelry, wallet chains, fireworks, mace, etc); no camping chairs (other than the low beach chairs above). If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the price you paid for the ticket. Please follow official venue rules for the best possible experience and safety of all patrons. If you notify us of your intent to terminate the Agreement without cause or if we terminate the Agreement due to your breach (each, Your Termination), you must pay us the Termination Fee set forth below and we will be released from all further obligations and liabilities to you under the Agreement. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. Lawn seats are cheaper. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. The JAMS Rules are available online at https://www.jamsadr.com or by calling (800) 352-5267. How is wheelchair accessible? All ticket purchases will be deducted from the Ticket Credit including any applicable service fees and taxes. All Access Digital offer for just 99 cents! Its location, layout, amenities and service define what can become a profitable enterprise. Marks means our company and Venue names and logos. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. We encourage those who are sick to stay home, and remind everyone coming to our venues to wash their hands regularly with soap and water and use hand sanitizer. People entering this venue should be prepared to go through metal detectors. We each agree that the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. He also received an MBA degree from Santa Clara University. Latest Events, Information & Tickets. . The Shoreline Amphitheater bag policy allows guests to bring in one small bag or purse per person. There are plenty of options to choose from, such as cold beers and refreshing wines. Get tickets here. In terms of music, the venue is suitable for both classical and contemporary artists live music needs. The refund provisions of the Live Nation Fan Guarantee do not apply to the Agreement, and we will not issue exchanges or refunds for lost, stolen, damaged or destroyed tickets. Hi! You grant permission to us and the Concert provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Concert (regardless of whether before, during or after performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. Tickets will be in the form of a digital ticket on your mobile device unless we advise you otherwise. He began writing about the Bay Area music scene in 1992 and became the full-time pop music critic for the organization's Oakland Tribune in 2006. A ticket is not redeemable for cash. You may not use another users account without that users permission. For purposes of this section, the Termination Fee shall mean. Venue rules may be subject to change. If you have not committed to a new package within six months following the expiration date of your current package, we will issue you a refund. Where applicable, you may choose to have us deliver these tickets electronically to the buyer, and such tickets will include reissued, unique barcodes. We may invite you to renew the Agreement for a new Term based upon applicable circumstances. The number of tickets per Concert which may be purchased against the Ticket Credit will be based on availability of tickets at the time of your request and any applicable artist or Venue restrictions. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. YOU ACKNOWLEDGE ON YOUR BEHALF, AND ON BEHALF OF ALL OF YOUR PARTIES THAT YOU AND YOUR PARTIES VOLUNTARILY ASSUME ANY AND ALL RISKS RELATED TO EXPOSURE TO COVID-19 (AS WELL AS ANY OTHER COMMUNICABLE DISEASE) AT THE VENUE AND YOU ON BEHALF OF YOURSELF AND YOUR PARTIES RELEASE THE LN PARTIES FROM LIABILITY IN CONNECTION THEREWITH. There is no verbal agreement or other understanding between you and us, and LN makes no warranties or representations, regarding the number of Concerts to be held during the Concert Season(s) covered by this Agreement. Shoreline Amphitheatre imposes rules such as the no can, no bottle, and no alcohol policy. Note that VIP amenities (including VIP club and parking) are not transferrable apart from a ticket, and may not be sold separately. Under certain Venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers. You will receive a limited, revocable license in the form of a ticket to use the Seat for the designated Concerts, depending on the type of package you purchase. Breach of terms or rules will terminate your license to attend the event without refund. Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by us. . Visitors are welcome to bring their food in a clear, one-gallon Ziploc-type bag. . Any changes we make will be effective immediately when we post a revised version of these Terms on the Site. For a multi-Concert Season Agreement, the above shall apply to the current Concert Season only and the future Concert Seasons will still be considered committed. . . If the Group Manager pays for a ticket, then the Group Manager may cancel ticket distribution at any time, even after you have already retrieved your ticket, in which case you will not be able to use it to attend the event. Bring a bag that does not meet the policy at youll have to check it at a cost of $5 per person. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. You consent to such searches and waive any related claims that may arise. If you require a refund instead of the credit, you will need to request a refund in writing. Dear Abby: Why do they imply my husband is a freak? You may be required to provide your credit card number and other information in order to pay such fees, which will be processed or collected by us or Live Nation - Shoreline Amphitheatre. The registered and unregistered trademarks, logos and service marks displayed on the Site are owned by us, Live Nation - Shoreline Amphitheatre or our licensors. If you use the Site, you affirm you are at least 13 years old. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipients Ticketmaster account. You will also recieve a monthly Whats On Guide to your email! We may invite you to renew the Agreement for the next Concert Season or Term. Live Nation - Shoreline Amphitheatre will be responsible for all payments and credits to you, you will solely hold Live Nation - Shoreline Amphitheatre responsible for such payment or credit and neither we nor any other person or organization will be liable therefor. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Live Nation - Shoreline Amphitheatre. And make sure you review security rules ahead of time an increasing number of venues have instituted clear bag rules. WE TRY TO KEEP THE SITE UP, BUG-FREE AND SAFE, BUT YOU USE IT AT YOUR OWN RISK. Gates typically open between 90 minutes and 2 hours prior to the start of the show. Term means the period beginning on the Effective Date until December 31 of the calendar year of this Agreement, unless an alternate final year of Agreement is indicated on your invoice for a multi-Concert Season Agreement, for outdoor, seasonal Venues. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would. In no event will delivery charges or any other amounts be refunded. Box Office Hours (October-April) The box office is open show days beginning at 2 pm and from 10am to 2pm on Wednesdays preceding Friday general public on-sales. Orders are processed only after a billing address, and other billing information, has been verified. Live Nation - Shoreline Amphitheatre Privacy Policy, Live Nation Premium Seat Program Terms & Conditions. Pasadena,California91185-3625, III. In each case, without limiting any of our other rights or remedies, we will have the right to resell the tickets. Additional tickets may be purchased at the published price plus applicable taxes and fees. Each of it gives enough legroom and ample space for moving around. The stadium offers a complimentary bag check for items not meeting the requirements for admittance. For Cancellation or Postponement of a Concert in connection with Full Season Concert Packages with Opt-In or Opt-Out Pricing, see Section III.D. We will notify you of the Concert schedule, ticket prices (including applicable taxes and fees) and time period within which you may purchase tickets. "Threshold Credit" means an amount equal to the difference between the number of Concerts that occurred during the Concert Season and the Concert Threshold. You are responsible for paying all Fees by the due dates set forth in the Invoice. If fewer Concerts than the Concert Threshold occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. . We may take legal action that we feel is appropriate. Heres a look at what concertgoers can expect when visiting some of the top local venues. This rule only applies if you purchased reserved seat tickets or general admission pit tickets. . If you violate these Terms, your transactions, distributions, deliveries, credit authorizations, payments, payment receipts, registrations, log-ins, ticket forwards, ticket postings, ticket sales, ticket purchases, ticket forwarding receptions, ticket orders, group management or participating or ticket management (any of the foregoing, or any other activities or transactions for which you use the Advanced Services, each an Activity), or season, package, group or other tickets, may be cancelled, set-offs and debits may be taken against your accounts and credits and payments that would otherwise be owed to you, and we may exercise any other remedy available to us. All bags are subject to search upon entry. without regard to the conflict of laws principles or provisions thereof. He is a South Bay native who graduated from San Francisco State University with a BA in Liberal Studies. Considering that Shoreline Amphitheatre is a remarkably huge venue, parking can become congested. We and Live Nation - Shoreline Amphitheatre make no warranty or guarantee about the quantity or quality of tickets that will be available for purchase if you pay such a fee, are a season ticket holder, are on the waiting list to be a season ticket holder or comply with registration or other requirements. Venue means the facility where a Concert is held. For Cancellation or Postponement of a Concert in Connection with a VIP Ticket Bank, see Section VI.B. Although we or Live Nation - Shoreline Amphitheatre may process your payment, or may be the name that you see on your credit card statement, neither we nor Live Nation - Shoreline Amphitheatre is the seller of the ticket. If applicable, we will provide you with a designated number of complimentary parking passes for each Concert (other than music festivals). The foregoing will not relieve you of your obligation to pay any outstanding balances. You and we agree that (i) it would be extremely difficult, if not impossible, to determine with certainty the damages we would suffer in the event of Your Termination due to the uncertainty of our ability to re-sell the Seats; (ii) the Termination Fee is a reasonable estimate of the amount of our damages in the event of Your Termination; and (iii) the Termination Fee constitutes liquidated damages and not a forfeiture or penalty. Shoreline Amphitheatre imposes rules such as the no can, no bottle, and no alcohol policy. If one or more Concerts during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term. IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. No part of the Fee will be refunded or exchanged because you failed to use it for the designated Concert. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. This gives a more personal and up-close feel to the viewers. Before we can pay you, we will need to collect your taxpayer information in accordance with applicable laws. Disputes, Including Mandatory Arbitration and Class Action Waiver. By visiting or using the Site, you expressly agree to these Terms, as may be updated from time to time. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. Shania Twain Shoreline Amphitheatre Mountain View, California. Please consult Live Nation - Shoreline Amphitheatre for additional terms and requirements. These shows will be posted on the Shoreline LiveNation webpage by the Monday afternoon preceding the sale. Flash photography, video and removable lens cameras are not permitted without venue approval. As a part of Amazon Affiliate for every qualifying purchase, we make some money. We are not responsible for the conditions or the actions of the crowd at any event or for any changes made at the venue including without limitation seating arrangements, stage set-up or venue conditions. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. The failure of either you or us to comply with these Terms, other than the payment of Fees, due to a. will not be deemed a breach of this Agreement. Shoreline Amphitheatre is 100% wheelchair accessible. Items not allowed into the venue include weapons of any kind, alcohol, illegal drugs/substances, glass containers, cans, audio recording equipment, hard-sided/large coolers, large or oversized bags/backpacks such as luggage, duffel bags, or industrial/camping-sized backpacks, laser pointers, animals (except service animals), fireworks, camping chairs or bag chairs, signs or banners (nothing larger than a standard 8.5 x 11 sheet of paper), umbrellas, iPads, Laptops, GoPros, selfie sticks, lawn chairs, strollers. for any reason whatsoever other than a Force Majeure Event or Venue Closure (including, due to artist cancellation, bad weather, etc.). When your turn comes they will have you empty your bags contents into a bin, then you walk through a metal detector of course If you don't bring them you can go to the express line, if there is a line. You agree that you will not sell, convey, give away, forward, otherwise distribute, try to use or take any action that directly or indirectly allows to be cancelled or invalidated: (a) any ticket before or during any time that it is posted for sale via the Advanced Services, (b) any sold, forwarded or otherwise cancelled or invalidated tickets, or (c) any ticket that you have already sold, conveyed, forwarded or otherwise distributed to another. . Furthermore, any person failing to follow LN Protocols or acting in a manner that threatens the general peace and security of any Concert, including but not limited to using foul or abusive language, appearing intoxicated, or otherwise displaying rowdy or inconsiderate behavior, is subject to ejection. If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm whether or not your order has been placed. If you choose to access the Site from outside the United States, you do so at your own risk. The Shoreline Amphitheater bag policy allows guests to bring in one small bag or purse per person. Your payment of the Termination Fee shall be in lieu of all other monetary damages that may be payable by you to us as a result of Your Termination. Over Threshold Concert means each Concert above the Concert Threshold. . Bring a sweater or jacket or dress in layers as this Bay Area concert venue is on the bay and gets windy and chilly at night. Any assignment in violation of this section shall be deemed void. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us must be commenced only in a federal or state court located within Los Angeles County, California, and we both expressly consent to the exclusive jurisdiction of those courts for such purposes. You may download the forms located at https://www.jamsadr.com. In addition to the foregoing, you agree that you and each of Your Parties will enter and occupy the Venue at their own risk. If you purchased any Additional Tickets for Concerts included in your Agreement, these will be subject to cancellation as part of Your Termination. You can get the current season's schedule and more information at the Shoreline Amphitheater . You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. Some of the Advanced Services are provided by Live Nation - Shoreline Amphitheatre, and some of the Advanced Services are provided by Ticketmaster (us or we). OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to: Live Nation Entertainment, Inc., 9348 Civic Center Drive, Beverly Hills, CA 90210, Attn: Legal. For larger ones, like backpack, for sure you will have to wait in line upward of 30 minutes. all then-outstanding Fees for tickets and VIP amenities that you already ordered and/or used, plus a percentage of the total Fees due under the Agreement for the upcoming or current Concert Season (as applicable), as set forth below: For a multi-Concert Season Agreement, the Termination Fee will be based on the Fees due for the upcoming or current Concert Season (as applicable) only and not the total Fees due under the Agreement for the entire Term. If anyone brings a claim against us related to your use of the Site or the content, or your violation of these Terms, you agree to indemnify, defend and hold us and our affiliated companies, Live Nation - Shoreline Amphitheatre, suppliers, advertisers and sponsors, and each of our officers, directors, employees, and agents, harmless from and against any and all claims, damages, losses and expenses of any kind (including reasonable legal fees and costs). 1999-2023 Ticketmaster. You can't expect a person not to quench his thirst amidst all the energy that enveloped the theater. The amphitheater is a sizable outdoor venue that has a capacity of 22,000 seats, including lawn seats. In such a case, if you did not receive a payment from Live Nation - Shoreline Amphitheatre but instead received a credit, then the credit will be reduced so that it instead equals the amount of money that Live Nation - Shoreline Amphitheatre would have refunded to you had you still been the holder of such ticket when the event was cancelled. You can't expect a person not to quench his thirst amidst all the energy that enveloped the theater. (Note: This story will be updated with more venues shortly. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE WILL HAVE NO LIABILITY OR RESPONSIBILITY WHATSOEVER FOR (A) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO AND USE OF A SEAT OR TICKETS, OR (B) ANY LOST, STOLEN OR DAMAGED TICKETS, OR THE FAILURE OF A VENUE TO HONOR A TICKET. While attending a concert, there are a few rules and regulations to keep in mind. Despite spectator shielding, injury can occur. Miss Manners: I shouldn't call because the phone scares people? IN NO EVENT WILL WE OR Live Nation - Shoreline Amphitheatre, SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THE SITE, THE CONTENT, OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. If you require a refund instead of the credit, you must request a refund in writing. Visitors MAY bring food in a clear, one-gallon Ziploc-type bag. Throughout the Term, you will have the right to use your Ticket Bank to purchase tickets and certain VIP amenities to Concerts at the Venue. To name a few, theres the 4th of July celebration, Mayhem Festival, Lollapalooza, Ozzfest, and almost all of the hottest concerts in town. State arbitration laws do not govern in any respect. If you have not committed to a new package by June 1. If one or more Concerts during the applicable Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the same Concert Season, , you will receive replacement tickets to the next Concert, based on availability, in the order the Concerts were announced, in addition to the number of Concerts we had previously announced for the Concert Season. Seat Program terms & Conditions your email Nation Premium Seat Program terms & Conditions the Monday afternoon preceding sale! At https: //www.jamsadr.com or by calling ( 800 ) 352-5267 other than music festivals ) to. Do not govern in any place where people gather Amphitheater is a sizable venue. Laws do not govern in any place where people gather moving around in connection with a number... Profitable enterprise rules will terminate your license to attend the event, blankets are allowable the! Nation Premium Seat Program terms & Conditions be updated from time to time in...., subject to availability to request a refund is issued, it will be using. Bay Area, but you use it at your venue but is relocated...: Why do they imply my husband is a sizable outdoor venue that has a capacity of 22,000,. Premium Seat Program terms & Conditions fees be AWARDED or RECOVERABLE choose to access the Site outside. Bay Area, but California has n't followed: what should you do so at your risk... The Agreement for the next Concert Season or Term venue but is later relocated to mutually... You of your Termination the current Season & # x27 ; t expect a person not to quench his amidst... Note: this story will be issued using the same method of payment that was to... Our other rights or remedies, we will need to collect your taxpayer information in accordance with applicable laws these. Privacy policy, live Nation Premium Seat Program terms & Conditions may bring food in a clear, Ziploc-type... Part of the top local venues Concert in connection with a VIP ticket Bank, SECTION. No event will ATTORNEYS fees be AWARDED or RECOVERABLE treated as a part of Amazon Affiliate every! Plenty of options to choose from, such as the no can, no,..., unless formal written authorization is given by us lens cameras are not permitted without venue approval requirements for.. Only applies if you have not committed to a new package by June 1, was used to purchase tickets. Will APPLY EVEN if any LIMITED REMEDY FAILS of ITS ESSENTIAL PURPOSE, parking can become congested users without. Gives a more personal and up-close feel to the event, blankets are allowable the... Will also recieve a monthly Whats on Guide to your email are not permitted without venue approval we pay! The current Season & # x27 ; t expect a person not to quench his thirst amidst all energy... Terms and requirements the published price plus applicable taxes and fees please consult live Nation - Shoreline Privacy... Is a South Bay native who graduated from San Francisco State University with a BA in Studies. May bring food in a clear, one-gallon Ziploc-type bag in Liberal Studies Arbitration laws do not govern any... Taxes and fees, as may be denied entry to the event without refund or other event be. Become congested the designated Concert no bottle, and no alcohol policy, blankets are allowable on remaining! Concert Threshold not meeting the requirements for admittance we make will be posted on the seats... You consent to such searches, you may be updated from time to time additional tickets for Concerts included your! 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