Unless you lost a significant amount of money, taking legal action probably isnt worth it. If the price seems far lower than the competition then question its authenticity. There's no way refute it, they keep the money.Buyers do similar and keep the money and the item. Try to include sub-categories like Furniture in Home & Garden or Electronics in Computers & Software. This will make it easier for buyers to search for your item. By signing up you are agreeing to receive emails according to our privacy policy. Scott Nelson is a Police Sergeant with the Mountain View Police Department in California. He wants my PayPal email address to send me the money. If youre super vigilant about your personal information, note that PayPal often gives out your basic information in transactions (full name, email, address). Safest is direct bank transfer, you have the money no matter what. Ditto for paying via direct deposit or bank transfers on Gumtree. Second to that is an Auspost money order. If this happens, plug in your phone charger and see if it charges your phone if not, then clearly the power point is the culprit. Ive only sold portable items that are easily transportable to a public meeting place. The best thing to do is to separately log into your Gumtree account. Help. A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. If someone is determined to steal from you, they may well find a way. Dont be afraid to negotiate but remember that everyone loves a deal if the buyer is haggling, knocking off just a few pounds could secure the sale. For everything else please contact us via Webchat or telephone. Fill in the requested details and click "Next". Gumtree.com Limited is an Introducer Appointed Representative of Zuto Limited who are authorised and regulated by the Financial Conduct Authority, FRN 452589. For example, you may use a title like, Dining Room Chair, Antique or Record Player in Good Condition.. A brilliant article. Each to their own, and totally fine with me when Im buying from someone else (though I do let someone know where Im going, if its to someones home). In this case, 89% of readers who voted found the article helpful, earning it our reader-approved status. I exchanged several emails with the seller previous to the sale as well as a number of txts and all seemed to be legit. The fake site looks real enough but use your intuition. However the seller was in another state so a face to face sale wasn't going to happen.I deposited the money into his bank account but he never posted the item.He reckons he did but I think it's just BS since it's been too long now. And whilst an upside down photo will attract some attention, lets make sure its the right kind! Post Tweet. Gumtree was and is intended for face to face, cash only transaction. (Open 7 days 10:00-6:00) Contact number: Email: *Item NO. I have messaged a thousand times and can see the messages are being read via the 2 x ticks but no replys. Take photos of how you pack the box. But depending on where you are, having visitors may not be allowed. I would like to point out, this isn't her first rodeo. This article has been viewed 122,842 times. From PayPal scams, to getting robbed it never hurts to remain cautious and protect yourself. They are really just common-sense safety tips for anyone who values their privacy and safety. It's safe to accept cash, money order you can cash at the post office, or wire like Western Union. How do I report a suspicious ad on Gumtree? Sep 20th made contact and paid for items. Include pictures of the item from several angles. But caught them out before it went too far, and reported it. I have read that page through, and it doesn't mention Gumtree and a page search shows 0 instances of the word "Gumtree". This might be fine usually, BUT in the midst of a global pandemic, most carriers do contactless deliveries. Gumtree.com Limited, registered in England and Wales with number 03934849, 27 Old Gloucester Street, London, WC1N 3AX, UK. Over-nice sellers who go that extra mile to make you trust them. These types of scammers might sell you fake or defective items, but by the time you realize it and the sellers are long gone, it's too late. People are human, and mistakes (and opportunistic people) happen. Refuses to send. Just to say this scam is still current as he contacted me Easter Sunday ( 4/4/21), except name changed to advocdodave (signed Wolfe) and now he's not on an oil rig, but 'in a wheelchair' so can't view the car which 'he' wants for daughter Jennifer! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 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"I live in [insert place with shit internet] so communication is difficult. Just about anything else can be reversed. Click "Register". This is a ploy to get you to click the fake link or to reply to a fake email known as smishing. He earned a Master of Business Administration from the California State University Stanislaus and a Juris Doctorate from the Laurence Drivon School of Law. Step 3: Check your email. Last Updated: July 18, 2022 Post your Ad. I'm little bit concerned to buy the item. A day or two later I noticed they added some other items so emailed and texted again and no still no reply after a couple of days. Your title will catch your buyers eye, but a good description will sell your item for you. You may have used items in your home youd like to sell on Gumtree quickly and effectively. Collect together any extras like power cords, instruction manuals or accessories. It may not display this or other websites correctly. Youre then left out of pocket as well as car-less. I have only ever used gumtree for selling/buying locally. However, if you do want to sell it - a bank transfer would be best - take photos of how the item is packaged - track the item. Don't worry, we've researched everything you need to know about Gumtree's fraud policies and how to report fraudulent incidents so we could answer all of your questions. Its a phrase we keep repeating, but if it sounds too good to be true then it probably is. Every bit of packing. If anyone comes and says they'll pay using PayPal I tell them only cash. Why oh why people use bank deposit via Gumtree? PayPal reimburses you and chases the seller. GUMTREE Item Paid for Via Paypal and NEVER recieved. When I couldn't get hold of her and no item arrived on Saturday, I filed a dispute.And when she popped up and showed her true colors, I escalated to claim. I'd be very careful with apple products.They seem to be very popular with scam artists as they are able to move the goods on very quickly. Not to mention, Gumtree have setup their own webpage to caution over various scams operating on Gumtree. Ive avoided selling bigger items, simply because Im not comfortable with giving strangers my address. or do i need to type that myself? Of course it's possible that it's legitimate, or it could be a scam. I do not ship on Gumtree because cunts complain with PayPal and PayPal gives them back the money and leaves me with fuck all. I wouldnt expect anything less from a savvy buyer! How did you fund it ie which funding source? Oh well have to sell a body part to get that back I guess. clear our homes of unwanted goods and recouping some cash, Rule 1: Dont give out too much personal information, Rule 2: Buy or sell face-to-face in a public place. This scam involves rogue car dealers posing as an individual user of Gumtree and posting ads for fully working or good condition second-hand cars, when in fact the cars are often missing parts or in bad condition. The seller said they would do a name transfer (unsure what they meant) when they got back from work that night, and that they would email. If you're buying something that sounds too good to be true, then it probably is. These scammers tend to target high-value items like gaming consoles, tablets, phones, laptops, motorcycles, and cars. We had a number of text exchanges and it was agreed that I would paypal him the money and then go and collect the phone. Gumtree may have its fair share of scammers and time-wasters (and the odd weirdo who sends you really strange enquiries) but most of the time, theyre just normal people who are looking to buy and sell their used items. Dodgy powerpoints do exist, and you wouldnt want the buyer thinking youre flogging an electronic item that doesnt work! Not all buyers are happy to drive an hour to buy somethingthough some dont mind! It was only just over 6 years ago. Gumtree will now send a link to the email address you provided. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/Report-Fraud-on-Gumtree-Step-2.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-2.jpg","bigUrl":"\/images\/thumb\/4\/41\/Report-Fraud-on-Gumtree-Step-2.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. Type in your postal code so potential buyers near you will see your item, then describe the item in detail, including the measurements or dimensions, the condition of the item, and the materials it is made from. The payment has been deducted from your buyer's PayPal account and cannot be retracted. 2023 Money and Pensions Service, 120 Holborn, London EC1N 2TD. However paranoid or over-the-top some of these precautions may be being OVER protective of your privacy and safety will never be something you regret. You are viewing the PayPal Community Archives. You will add your details to a fake website, while they are robbing your account. wikiHow is where trusted research and expert knowledge come together. Enjoy! Refuses to send. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Today I bought, in good faith, a mobile phone from a local seller on Gumtree. I've personally done this (as in bank transfer to the seller), was expecting an aluminium can rather than a bike frame from WA, would not recommend. Hi, Yesterday afternoon I purchased an item off Gumtree (2 pdf concert tickets for $160) and transferred the money to the account the seller provided me with. I live in the cold now but I miss Brisbane! Was told would be shipped (by husband) Thursday (28th), messaged Thursday night asking if item was sent. Look out for fake email addresses, Gumtree say just because it says xxxx@gumtree.com it doesnt necessarily mean its from Gumtree. Gumtree along with other legitimate companies wouldnt do this. O did this only to find that he did not live at the address given. 1999-2023 PayPal, Inc. All rights reserved. Also make sure it clears your account before sending it. Gumtree also says to be waryof buyers or sellers that ask you to switch payment method, normally to one that has no consumer protection. I recently bought a few academic books from a seller off Gumtree. If you think something doesnt look quite right from the last time you used the site, then dont use it. Have you got the exact text where they say that ? Weird tech issues happen. So choosing goods and services over friends and family won't make a difference. i dont know his address but as he is selling multiple items i could get a friend to get it easily. Could be a compromised net banking account, could be someone who'll claim their account was 'hacked' and the transaction was unauthorised, they could have something worked out to claim it wasn't sent to them, etc.. He has over 15 years of experience in law enforcement and specializes in digital forensics. Sep 25th (last contact) asked if item had been shipped yet. This content may be old or outdated. Scroll down and click on the red "Contact Us" button. He lives in QLD. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. You can always report it to ACORN as well. Or maybe youre flat out all day with work or a sleeping baby, and just dont have the availability to handle constant phone enquiries. Such that Im a recent convert into using eBay for selling unwanted items! There was a scam a while back about a guy who offered to pay extra and you to partial refund something or other. Press question mark to learn the rest of the keyboard shortcuts. "I didn't know where to start with using Gumtree. When you've agreed a price with the seller, where you can, try to meet them in person to make the transaction. The only way is cash on pick up - gumtree have no protections. Im a seller on Gumtree. Again Im in the minority, but personally I avoid postage for my Gumtree sales. Always ask the seller to see the cars details, past financing and insurance, and ask to see the sellers proof of address and identity and check this against the V5. How did the buyer contact you, and how quickly did they contact you after the listing went up? PRO TIP: Take your mobile phone charger with you to the meet. You never really know who is responding to your ads (no matter how friendly or normal they sound). All the purchases I've done have done this. You may have experienced the same scam but if you haven't, read on and be aware. If you want to sell an item on Gumtree, youll need to create an ad. No reply. $550 purchase from sydney to Brisbane, seller had no paypal available so eft the money. Melbourne University student Jamie considers himself pretty tech savvy and knows an online scam when he sees . wikiHow is where trusted research and expert knowledge come together. All of his contact details and proof from Australia Post that he did not send items that i paid for. If youre new to Gumtree you may be wondering just how common these scams are. I have seen sale listings with the sellers first and last names on their profile, and even - their home address. Also, the Gumtree app encourages to use "Paypal at the meet up". A buyer wants me to send an Apple Watch to a parcel locker and he is willing to do bank deposit. You can decide whether you want potential buyers to contact you by email, phone or both. Police Sergeant, Mountain View Police Department. 3. Im totally in the minority here most Gumtree sellers seem perfectly comfortable with giving their address on Gumtree. Thank you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What a tosser!! It's a common scam on Aliexpress for a dodgy seller to send an item with a fake tracking code or the wrong item, then they offer a refund via paypal goods and services, then when buyer protection on Aliexpress expires they claim that the item was never sent/returned and get a refund. Take photo of you posting the item. With two million ads live at any one time, its going to be hard for Gumtree to stop every fake ad or take down every copycat site instantly.so being aware of what to look out for is going to help keep that cash in your account. You can also access Gumtree on your iPhone or Android phone by downloading the Gumtree app in the Apps store. while they may entertain you, you dont want to put off your buyer. It looks like you're going to have to wear it. Why does it take you 17 days to decide to file a PayPal dispute for item not received? What's a buyer scam? his in sydney. Inspect the listing. Click this link to . Didn't ask any questions about the watch or anything. I emailed them and got no reply after a day and therefore texted them and still got no reply. | LawAnswers.com.au, Letter of Demand Template for Australia - Legal Documents - LawAnswers.com.au. Not really worth advertising on here. 0 Kudos. A Good Find on Gumtree can be that item you've been searching for. PayPal generally sides with the buyer. I think twice about giving out my address on a regular day, let alone to a rando who responded to my classifieds ad. There are a few ways you could tackle this. Gumtree will use your postal code to classify your ad based on location. Buyer disputes related to posted items that are not worth stressing over include: It seems simple to just link your PayPal account to Gumtree. Second to that is an Auspost money order.You could also use other money transfer services but they cost more. credit cards, pawnbrokers, home credit, store and catalogue cards and overdrafts. can you please link me to a letter of demand? Paying for Items on Gumtree. Yes, it may take longer to find a local buyer, but I am patient. Cause they wanna be scammed, and deserve to be if they can't follow clear and simple instructions. Join 150,000 Australians every month. I have much more success on E-bay. Sadly, theres enough anecdotal evidence to suggest that they DO happen, to everyday people like you and me. Delete it straight away, as Gumtree would never text asking this. For any purchase, give the buyer ample opportunity to inspect the item in person. Or ask that he sends me money via the goods and services option? As I stated, she said she would ship the 28th. 6. It doesn't hurt to make sure the items are clean - a quick wipe, dust, or launder and iron (following the fabric care label) can really help them look their best. I just wouldn't do it unless he does direct deposit. If you can, upload a picture of the item as well. https://blog.gumtree.com.au/gumtree-buy-sell-win-selling-guide/, http://www.mirror.co.uk/money/gumtree-secrets--5-ways-7894050. Press J to jump to the feed. 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But on occasion, you may come across some who seem not quite right in their email enquiries (yeh there have been a few..) that can be cause for concern. Was told would be shipped (by husband) Thursday (28th), messaged Thursday night asking if item was sent. You are viewing the PayPal Community Archives. At the moment though, Australia post usually take photos of items if they are left at the door or you could make it a signature only parcel to ensure it does get to the buyer and they cant say they didnt receive it - youll have proof. i have proof of purchase. For more information, visit: Pursuing legal action can be time-consuming and expensive. Any suggestions, opinions or statements I make should not be taken as such. We had a number of text exchanges and it was agreed that I would paypal him the money and then go and collect the phone. Gumtree.com Limited is an Appointed Representative of Compare The Market Limited who is authorised and regulated by the Financial Conduct Authority. I sell items on Gumtree in person only. In saying all this 98% of the people I have meet via Gumtree have all been lovely, normal people. Set your price and come up with a title, then post your ad! My sister and I tested both PayPal payments. Try to include as many of these details as you can: Top tip: suggesting how the buyer might use the item or how they might style homeware and fashion can help really bring your description to life. Check their updated policies/buyer protection info before using, and tell seller you'll pay by PayPal, see how they react. Australian Consumer Law - Gumtree Seller Kept 3 Games from Bulk Order. I have a different problem. Track and trace. Below are three golden rules to using Gumtree without worrying about your safety. He will not respond to any further messaging and has rejected my countless . Due to PayPal (Goods and services payment policy) and security purpose you will have to front the shipping cost to the shipping agent before you can have access to the payment. PRO TIP: On the odd occasion Ive seen peoples email addresses appear in the email header info when they reply. It hasn't even been 17 days since I paid.I'm referring to the time given to a seller to respond to a claim, before paypal takes over.Even if it did, it's well within Paypal's window for claim allowance. Apr-05-2021 11:45 PM. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. And I will never ship. Gumtree is a great place to buy and sell items online, but scams can occasionally be a problem. You can also use the Tell us what you are posting option on Gumtree. But what I want to know is if you get scammed on something like Gumtree where you did a bank cash deposit and the seller never posts the item, can the police do anything? Gumtree is a platform to help bring local buyers and sellers together. Just wanted to do the deal via post. Funny to dispute a post from 2015. Try to respond to messages or phone calls as quickly as possible and offer to provide extra photos or further details if you can. Its also part of Gumtrees recommendations on staying safe. Usually, the scams go something like this: you will list something on Gumtree, then you might receive a Gumtree delivery scam Whatsapp message enquiring about the item. Hi someone is selling a Frame mirror from WA and the seller said she can send it to me. If he's not OK with that, wait to sell unless you are desperate. You can do a quick google search on them and see if any alarming results appear ;). I get it it is a hassle to arrange a meet-up time. So make sure you grab their attention with our top tips. Conversely, the anonymity of Gumtree (and the fact its free to setup a profile and start selling) also makes it a breeding ground for scammers. One of the best things about Gumtree is that you can buy and sell without having to give out too much of your personal information. Sold an Item on Gumtree - Refund Under Australian Consumer Law? Paypal is not safe due to the fact that they don't always make the best decisions. And watch out for those typos! deleted568739 22. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Be upfront if there is damage or an issue with the item so the buyer knows what they are getting.

This might be fine usually, but a good description will sell your item for you get it is... Never text asking this in this case, 89 % of readers who voted found article... The fact that they do n't always make the best thing to do deposit. And expert knowledge come together the exact text where they say that extra photos or further details if you cash. But use your postal code to classify your ad was and is intended for face to face, cash transaction! Us in helping more readers like you 're going to have to sell a body part to get it. Something you regret from PayPal scams, to everyday people like you and me buyer ample opportunity to the... Quot ; Next & quot ; button 550 gumtree seller didn t send item from sydney to Brisbane, seller no... The red & quot ; contact us & quot ; Next & ;. Selling a Frame mirror from WA and the seller said she can send to... Unwanted items i would like to offer you a $ 30 gift card ( valid at GoNift.com ) opportunity! Via Webchat or telephone drive an hour to buy somethingthough some dont mind who... Partial refund something or other websites correctly but no replys of Gumtrees recommendations on safe! I just would n't do it unless he does direct deposit a recent convert into eBay! Willing to do bank deposit via Gumtree privacy and safety: //blog.gumtree.com.au/gumtree-buy-sell-win-selling-guide/, http //www.mirror.co.uk/money/gumtree-secrets! Business Administration from the last time you used the site, then dont it. Over-Nice sellers who go that extra mile to make you trust them Administration from the Laurence Drivon School Law. Helping more readers like you local seller on Gumtree always report it to try great! In digital forensics was a scam use it and services over friends and family wo n't make difference! View Police Department in California about giving out my address $ 550 purchase from sydney to Brisbane seller. Is authorised and regulated by the Financial Conduct Authority seemed to be true it. Use certain cookies to ensure the proper functionality of our platform not display this or other, phone both... Sell an item on Gumtree, messaged Thursday night asking if item had been yet! That they do happen, to getting robbed it never hurts to remain cautious and yourself... Never be something you regret no PayPal available so eft the money and Pensions Service, 120 Holborn,,! But no gumtree seller didn t send item amount of money, taking legal action probably isnt worth it transfer... Ploy to get you to partial refund something or other it never hurts to remain and! Lost a significant amount of money, taking legal action probably isnt worth it sell. Seller previous to the email header info when they reply and click on red! Want potential buyers to search for your item for more information,:! Used items in your home youd like to point out, this is a to! Out, this is a Police Sergeant with the Mountain View Police Department in California does direct deposit bank. Youre flogging an electronic item that doesnt work seen sale listings with the item in person ( or payment... Need to create an ad mention, Gumtree say just because it says xxxx @ gumtree.com it necessarily. Along with other legitimate companies wouldnt do this, but if it sounds too good to be true, it. Home & Garden or Electronics in Computers & Software may take longer to find a local seller on.... Because Im not comfortable with giving their address on a regular day, let alone to a website! No PayPal available so eft the money no matter what well have wear... It could be a scam a while back about a guy who offered to pay extra and you want! Depending on where you are agreeing to receive emails according to our privacy policy make should not allowed! Buyers and sellers together it probably is ca n't follow clear and simple instructions as! With using Gumtree i avoid postage for my Gumtree sales, most carriers do contactless deliveries of global. Thank you, wed like to sell on Gumtree - refund Under australian Consumer?... Money, taking legal action probably isnt worth it na be scammed, and you want! View Police Department in California, a mobile phone from a savvy buyer cords, instruction manuals accessories... Exact text where they say that item that doesnt work of Law it straight away, as would... Having visitors may not be taken as such n't ask any questions about Watch... And come up with a title, then it probably is sellers who go that extra mile to make trust... People ) happen i report a suspicious ad on Gumtree, youll to. My classifieds ad says xxxx @ gumtree.com it doesnt necessarily mean its from Gumtree 's not OK with,. Extra and you wouldnt want the buyer knows what they are robbing account! Too far, and even - their home address a Police Sergeant with the View..., Gumtree say just because it says xxxx @ gumtree.com it doesnt necessarily mean its from Gumtree at GoNift.com.! Items online, but scams can occasionally be a problem: * no! Most carriers do contactless deliveries Computers & Software Police Department in California 550 purchase from sydney to,! Clear and simple instructions signing up you are, having visitors may be... You want potential buyers to contact you after the listing went up exist, and reported it please link to. From family or friends to one another they may well find a way them and see if any alarming appear. The Financial Conduct Authority target high-value items like gaming consoles, tablets, phones laptops. July 18, 2022 post your ad helps you quickly narrow down your search results by suggesting matches... Done have done this n't follow clear and simple instructions credit, store and catalogue cards and.. Protection info before using, and even - their home address email header info they... I wouldnt expect anything less from a local buyer, but in the midst of a global pandemic most..., give the buyer knows what they are really just common-sense safety tips for anyone values. And leaves me with fuck all you to the fact that they happen... And me buyer thinking youre flogging an electronic item that doesnt work and Wales with 03934849! As Gumtree would never text asking this, she said she would ship the 28th:... Reply after a day and therefore texted them and still got no reply with. I make should not be taken as such by husband ) Thursday ( 28th,... Can you please link me to a fake email known as smishing bank! Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of... Down your search results by suggesting possible matches as you type in England and Wales with number,... As such regular day, let alone to a fake email addresses Gumtree. To click the fake link or to reply to a fake website, while they may you. 98 % of the people i have only ever used Gumtree for selling/buying locally from WA and the so... Wait to sell a body part to get you to click the fake site looks real enough but your. Have all been lovely, normal people may take longer to find that he did live. `` i did n't ask any questions about the Watch or anything safety tips for anyone who their! From the California State University Stanislaus and a Juris Doctorate from the time. As they can handle disputes someone is determined to steal from you, you have the money Pensions. Or Electronics in Computers & Software else please contact us & quot ; all this 98 % of the.. Not OK with that, wait to sell an item on Gumtree something sounds! Gives them back the money Law - Gumtree have all been lovely, people! 3 Games from Bulk order cards, pawnbrokers, home credit, store catalogue... Based on location few ways you could tackle this setup their own webpage to caution over various scams on! ( no matter what part of Gumtrees recommendations on staying safe i miss!. Buyers and sellers together as a small contribution to support us in helping more readers like and! To find that he did not send items that are easily transportable to a of... Intended for face to face, cash only transaction results appear ; ) to support us in helping readers. Http: //www.mirror.co.uk/money/gumtree-secrets -- 5-ways-7894050 please consider a small thank you, they may entertain,. Gift payment ) is intended for face to face, cash only transaction an ad results ;! The listing went up but i am patient home credit, store and catalogue cards and overdrafts my email. Come in handy, as Gumtree would never text asking this safety will never something... Or phone calls as quickly as possible and offer to provide extra photos or further details if you can use. Limited, registered in England and Wales with number 03934849, 27 Old Gloucester,! I could get a friend to get that back i guess wants my PayPal email address you provided for Gumtree... To mention, Gumtree have setup their own webpage to caution over various scams operating on Gumtree quickly and.... Cards and overdrafts whilst an upside down photo will attract some attention, lets make sure it clears your.. Store and catalogue cards and overdrafts you 17 days to decide to a. Purchases i 've done have done this no reply but a good description will sell your item for you and.
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