mt`f #"@El>WpFg U)f Always follow these steps: determine if it is a true overpayment, determine who the overpayment needs to be returned to, then do what is necessary to return it. Sometimes a patient has two insurance plans. In January when I went in for the treatment, I was told that an additional $750 was needed that my insurance wouldn't cover. As required by 42 CFR 401.305 a provider/supplier who has received an overpayment must report and return the overpayment within 60 days after having identified the overpayment. However, if you didn't consolidate and made all 140 payments towards the FFEL loan, you can still qualify for PSLF, but a . The primary allows a certain amount, makes payment, then the secondary insurance processes the claim. The patients balance just needs to be adjusted to offset the credit. Ms. M's account must show the overpayment transfer of $125 and the check payment of $221. An overpayment is money that does not belong to providers and keeping it exposes them to collection and other risks. The dentist does the diagnosing and develops a treatment plan, but the contemporary patient expects to know what the options are and to have a say in the decision-making process. Referring back to the person who submitted the question, it's entirely up to the owner of the practice regarding what he or she does with the money. These timelines are only for returns that the CRA receives on or before their due date. If the demand is written, it needs to be reported. I don't have an answer for you, but I am following this for personal knowledge, since it's possible I'll be in the same situation shortly. 3. Thank you. With our Peace of Mind Promise, we make it easier for you to get . For a better experience, please enable JavaScript in your browser before proceeding. Alternatively, the dentist may want to work it out by giving you some future services for free. Sec. In most cases, we recoup from providers, but if you filed the claim and received the overpayment, the written request for repayment will come to you. If there are any state laws or any other rules or regulations that give the carrier the right to withhold benefits, or request refunds from noncontracted providers for benefits paid to them in error, dentists believe that a citation of that rule or regulation should be attached to the refund request letter. Fulfill every rehab therapy business need within one platform. Thank you, However, borrowers who now need money can request a refund of any federal student loan payments made on or after March 13, 2020. GSLGd Their books are available at www.medicalbillinglive.com. My dental insurance advised me and the dentist that I paid too much and advised the dental office that they should reimburse me the amount of $396.00. rx[Jr=8s&QOL=p"uYX$"s(+nRZq{\53hF*\f3^.U>8yro >(:nkea|S}Uu{V oNo|J`H^>.P =HX=-m<1$+|X_dU2.E"]ID>m]dX!dxE$ The refund totals about $15 million. One of the most common reasons for refund requests is when an employer terminates a patient's dental benefits but delays notifying the carrier of this change in the employee's status. As a contributor you will produce quality content for the business of healthcare, taking the Knowledge Center forward with your knowhow and expertise. Call the carrier that made the overpayment and ask them to explain how they determined their payment amount and if they processed the claim correctly. Court costs of filing a suit and serving papers would wipe out your $396 credit. The experienced health lawyers at Liles Parker can assist you assessing your obligations and options if an overpayment or credit balance has been identified. In either case, it is important that the overpayment be promptly returned to the appropriate person or payer. There is no statute of limitation with respect to refund requests; however, most payers will try to request a refund as soon as an overpayment is discovered. The Medicare program includes program manual instructions on overpayments. Of course the money should be given back; it's the right thing to do! If you contract with third-party payers, then youre most likely already familiar with the term [cue ominous Every so often, we receive messages from providers who have observed downright concerning and potentially fraudulent practices How can I avoid being audited by Medicare? This is one of the compliance questions I hear Before COVID-19, telehealth was not widely used in the rehab therapy community. Alternatively, the dentist may want to work it out by giving you some future services for free. (The overpayment can also be reported and returned by the date any corresponding cost report is due, if applicable). Some dentists follow the philosophy that the patient is always right. Each type of unclaimed property has its own specified period of inactivity (referred to as a "dormancy period") before companies have a reporting requirement. !B8.[@}n_r}uI#0v'_(d8G Do NOT delete this post and create a new post with the requested information. The U.S. Centers for Medicare & Medicaid Services (CMS) ruled that Medicare overpayments must be refunded within 60 days. Example: Wisconsin dental practice I paid this immediately--but when I checked with my insurance company later, they said it was an overpayment and they would pay the full $1500. Notify the patient of the overpayment. -10), then click OK. If the overpayment involves only a few claims, a cover letter is not required and the refund can be done electronically. Considering the amount of money involved in restorative and cosmetic dentistry, it is important that patients are thoroughly aware of all potential treatment options . Second, refunds are frequently issued by check, regardless of how the patient initially made the payment. Once the office realizes the co-pay should not have been collected, they can do one of two things: 1. Automatic Refunds The taxing units must refund any amount that exceeds the amount due. It just doesn't make sense, especially when laws are made to protect the consumer, and how does this protect the consumer? Thanks for the suggestion. She has more than six years of experience working in the rehab therapy tech space. I started a new job.. their UAC credit for insurance and patients is beyond horrible. The insurance carrier usually makes the overpayment, but sometimes the patient makes it. Overpayment recovery by . 480. If the payer confirms that they did make an overpayment, they should reprocess the claim to show correct payment and send a request for the provider to return the overpayment. Phone: 866-221-1870 A: Under 28 TAC 21.2806 (a), the 95-day period for filing a clean claim to a secondary carrier does not begin to run until the physician or provider receives notice from the primary payer of the amount of the claim it has paid, or that it has denied the claim. How does your practice handle overpayments? If the services were found to be both unnecessary and fraudulent, the practice would be looking at a minimum penalty of $30,000 from one brief visit. The document should clearly state the patient is being issued a refund but should not allude to quality of care provided by you or any member of your team. John Verhovshek, MA, CPC, is a contributing editor at AAPC. if not, consider filing a small claim action on your own behalf and hopefully he will simply pay you at that point. The first is to file an amended return that corrects the error you had previously made. If the demand is written, it needs to be reported. Carriers generally issue a request for refunds as soon as they become aware of an overpayment. In such cases, a change in practice will be warranted to prevent future errors. However, events and state laws often conspire to further delay when the carrier can legally request the refund a circumstance that forces the process to take far longer than anyone would like. He is an alumnus of York College of Pennsylvania and Clemson University. Do you happen to have Florida at your finger tips? If you received an overpayment notice for a claim you did not file, you should report the unemployment identity fraud using TWC's online portal. The seller, prior to closing, will either write refund checks directly to patients, or the seller will agree to pay the buyer at closing the amount equal to the amount of money owed patients. I called Medicare and spoke w/ a representative and she said that overpayment quarterly report is nothing they are needing from me to contact AAPC and see why this was sent?? This credit balance is not actually an overpayment. Incorrect use of the Code on Dental Procedure and Nomenclature is another common issue in refund cases. Alice and Michele are on the editorial staff of BC Advantage and are regular contributors to the magazine. He is a member of ADS covering Arizona. Again, this greatly depends on the state. To choose Refund Express complete the "Refund Express" portion on page 2 of Form PIT-1. Some states that prohibit the use of apologies in court enacted those laws on the theory that an apology can enhance patient/provider communications and resolve claims without litigation. Some refunds are automatic, and others require the taxpayer to apply for the refund. He made 140 payments on the loans under the wrong repayment plan. The Tax Code provides for certain instances in which a taxpayer may receive a property tax refund, and often interest on the refund amount. Crooked Dental Office Won't Refund Over-Payments My dentist did a lot of up-selling and convinced me to get a pricy $4500 Invisiline treatment, even though it was probably not strictly needed. If the payer does not receive timely notice of this type of change or elimination of benefit, claims can be paid inappropriately for patients who in effect were not covered on the date of service. Dr. David Hall was one of the first 40 accredited cosmetic dentists in the world. N/A N/A N/A OHIO 3901.38.8 Third-party insurer may seek refund of an overpayment no later than two years I am trying to find laws to help my drs understand this needs to be fixed. I would put together the written communications that show you overpaid them, and demand they refund your money within a month. These self-funded employers, with full expectation that a refund will be obtained and funds returned to the employer, scrutinize overpayments. In January when I went in for the treatment, I was told that an additional $750 was needed that my insurance wouldn't cover. About seven months in, I realized that the dentist didnt know how to make crowns or balance my bite, so I stopped treatment and asked for a refund. Many times when a third-party payer mistakenly pays a dental provider, the payer will request a refund of the overpaid amount. We provide answers to all the questions that people ask their dentist or healthcare practitioner, and help patients educate themselves on dental hygiene. See how WebPT helps you over your biggest business hurdles. Property held for longer than the allowed holding period is deemed to be abandoned by the owner. The Patient Protection and Affordable Care Act (PPACA) includes a civil monetary provision that requires the return of overpayments within 60 days of identification of an overpayment. Carriers have policies in place via edits in auto adjudication systems to limit potential overpayments. You can apply the refund by going into the Federal section of the program and doing the following: Select Other Tax Situations Tab Select "Additional Tax Payments" section Select Apply Refund to next year @Arlindaloud Refund claims submitted to the Comptroller's office will be referred to the Audit Division for auditor verification if one or more of the following conditions apply: The claim is for $25,000 or more in taxes. If the patient requests a refund because a better and cheaper treatment option should have been used, its up to you to decide how to proceed. Check the store's . In terms of allowing a business to adjust off an amount under $50 and not send the money back to the customer, it is very doubtful that such a law exists. As a rule of restitution, when a payer pays money it does not owe, the payer is entitled to have the money returned. Under this rule, the right to cancel for a full refund extends until midnight of the third business day after the sale. We are looking for thought leaders to contribute content to AAPCs Knowledge Center. Payment plans are still an affordable way to get the dental care you need, and Care Credit is a reliable source. The patient may no longer be a patient of record with that dentist. 732 (a) A physician and surgeon and a dentist shall refund any amount that a patient has paid for services rendered that has subsequently been paid to the physician and surgeon or dentist by a third-party payor and that constitutes a duplicate payment. A series of articles published in the ADA News between 2006-08 discussing "Top 10" concerns about dental claims remains relevant today. You may want to take into account how long youve been treating the patient, whether you have any misgivings about the work in question, and whether youre confident that the patients dental record can withstand legal review if a malpractice lawsuit is filed. Most retail stores allow you to return things you buy within a reasonable time for a full refund, credit, or an exchange. The practice has a couple of options on how to handle the overpayment, but the provider cannot legally hold on to the money indefinitely. If a patient pays more than they are required to, the patient must be notified as soon as the overpayment is discovered. Stamp of Approval: How to Obtain Prior Authorization for PT Services. I told the Dental Office what I had heard and inquired about a refund, but was surprised when I heard back that they would issue me a refund at the end of the one year or longer Invisiline treatment, if owed, after the dust had settled with the insurance payments. Often, they ignore the amount paid by the primary and make payment as if no other insurance is involved, resulting in overpayments. Check with your personal attorney and malpractice carrier for more information about the possible legal ramifications of any apologies or similar statements made to patients and others. Sometimes an office is reimbursed too much money for services provided, which results in an overpayment. However, if you are: unhappy with the treatment that you received, you are seeking a full or partial refund, 8 weeks, when you file a paper return. We process overpayments submitted through the portal within 24 hours. It is important that possible overpayments are never ignored. Coding or payer manuals may be confusing, or there isnt a clear billing error. After several months and sending letters asking for the money the only response from them is that they do not know when I will receive my money. So, processing and returning overpayments (a.k.a. Reports shall be submitted on the prescribed reporting form issued by the Insurance Frauds Bureau. effective January 1, 1994. 262367220 Marek Uliasz | Dreamstime.com, Photo 90458230 / Dental Wavebreakmedia Ltd | Dreamstime.com, Managing challenging employees: Why your usual approach isnt working, Dr. Pams Picks: Excellence in restorations, 7 ugly truths a pretty dental website cant hide, DE Business Lab: Spreading positivity on social media, The benefits of joining a group purchasing option, 1303223469 Djavan Rodriguez | Getty Images, The comprehensive case note: Your number-one defense witness. Sometimes a patients secondary insurance carrier is a privately purchased insurance. When handled properly, this facet of the transaction will help ensure that valuable goodwill will be retained. Collecting from patients at the front desk can result in patient overpayment. A good way to prevent this is to verify the patients insurance benefits before he or she ever sets foot in your practice. It is standard practice at most medical clinics to collect patient copays, coinsurance, and deductibles at the time of service or through statements and phone calls. When you receive the written request for the overpayment, attach a check for the overpayment to the request and send it to the address indicated on the request. This credit balance is not actually an overpayment. In this way, when patients return to the practice post-closing, they either start with a clean slate (having been reimbursed for the overpayment on the account) or they are advised a credit balance exists that will be credited toward future treatment (because the purchaser has been paid the amount at closing and will honor the amount due the patient). Its up to you to determine if and when a patient should be given a refund for service provided. While youre settling the issue with your dentist, find two advanced cosmetic dentists and schedule consultations with them. Obligations and timeframes to return overpayments for private payers are sometimes included in contracts. is a transfer of Mr. Q's overpayment and leaves an overpayment balance of $125. Application Required Fred Heppner's experience with dentists nationwide has earned him the reputation of providing sound management and practice transitions consulting services since 1983. An overpayment occurs when a taxpayer pays too much in income taxes. Time limits mean that if you find an overpayment, you must return it without delay; but, take the time to thoroughly research any problems leading to the error(s). 5. And they must resolve it within 90 days of being . I paid for the service through Care Credit. The patient/guarantor may have paid in advance for treatment that was not completed for some reason, or an insurance payment was received over and above the estimated amount at the time the patient made his or her copayment. The rationale is that it's far easier and more profitable to get cash payments directly from patients than file claims and wait for reimbursement from insurance companies.Jan 25, 2015, The answer is not always. on Overpayments Are an Obligation to Refund, Tech & Innovation in Healthcare eNewsletter, Excision of Benign or Malignant Skin Lesion, CMS Clarifies Medicare Overpayment Reporting Requirements, AAPC Hosts 18th National Coding Conference in Nashville, New Pre-existing Condition Insurance Plan in Operation. Under Medicare, a physician has to refund an overpayment within 60 days of the overpayment being identified. Refunds may take up to 16 weeks if you live outside Canada and file a non-resident personal income tax return. 2023 Endeavor Business Media, LLC. This can occur for any number of reasons, the most usual being a change of employment. A good way to prevent this is to verify the patients insurance benefits before he or she ever sets foot in your practice. ADMI does not own or operate the dental practices, employ, or in any way supervise the dentists providing dental care. They do not always follow the same guidelines as other insurance carriers. They've kept my $750 over-payment for over 8 months by now, and I'd really like to have the cash back. I think the time for a chargeback is long past at this point. Recently, I reviewed my other dental insurance claims and payments I made to this office over the past year (it's been quite expensive with a lot of other likely frivolous procedures), and I found that they have also over-charged me another $200 for other procedures. Hopefully the judge awards you judgement, then you'll need to see how to go about collecting it. The refund shall be made as follows:#N#(1)If the patient requests a refund, within 30 days following the request from that patient for a refund if the duplicate payment has been received, or within 30 days of receipt of the duplicate payment if the duplicate payment has not been received.#N#(2)If the patient does not request a refund, within 90 days of the date the physician and surgeon or dentist knows, or should have known, of the receipt of the duplicate payment, the physician and surgeon or dentist shall notify the patient of the duplicate payment, and the duplicate payment shall be refunded within 30 days unless the patient requests that a credit balance be retained.#N#(b)Violation of this section shall constitute unprofessional conduct. Two years ago, I found an affordable cosmetic dentist to do some extensive work for me. In rare cases, a patient may be dissatisfied with the care he or she receivedand thus, request a refund. That properly prepared and signed document preempts the patient from being able to successfully pursue any future lawsuit in the matter. I don't think they will do this, but my insurance company is sending me a form to file a complaint that they said they use when determining which dentists to accept in-network and recommend to their customers. Privacy Policy | Terms & Conditions | Contact Us. If, however, the patient requests a refund, the overpayment must be refunded within 30 days following the request. In most cases, overpayments are returned to the MAC. Coding or payer manuals may be confusing, or there isnt a clear billing error. More DE Articles. The refund shall be made as follows: Many times when a third-party payer mistakenly pays a dental provider, the payer will request a refund of the overpaid amount. Can I set a threshold? More often than not, a credit balance is the result of an overpayment by either the patient/guarantor or a third party. The articles included perspectives from ADA members, National Association of Dental Plan members and the Council on Dental Benefit Programs. Alice Scott and Michele Redmond are medical billing experts, co-owners of Solutions Medical Billing Inc in Rome, N Y., and coauthors of 15 books on medical billing and medical credentialing. Preferred method of recovery. If an analyst does not return your call within a few business days, please send us an email at dentalboard@dca.ca.gov, or fax to (916) 263-2140. If they do not, interest is charged from the original purchase date. A larger number of claims requiring repayment may warrant a cover letter explaining the error, and that a review of claims was completed. 301.6402-3 (d); Rev. Also, is it a good idea for the provider to post in their office their intent with patient credits, as long as a patient is active and recurring, that they will carry any credit forward to their next date of service to apply instead of refunding. After you sign the contract, Care Credit deducts fees from the total and pays the remainder to the dentist upfront. But because patients are not made aware of the credit, and they are not given the opportunity to decide what to do with the money, I'm concerned about the repercussions. As a result, claims that were processed and paid during the grace period are not valid because the patients did not have effective coverage with the carrier during that time. N/A NORTH DAKOTA NO STATUTE EXISTS. Miranda Lacy, DDS, an affordable female dentist in Plano, TX, sponsors this post. Government Programs - Overpayment Recovery 11001 N. Black Canyon Highway Phoenix, AZ 85029 Checks should be made payable to Cigna. Mail a refund request to: Aspen Dental Management, Inc. Attn: Refund Processing P.O. Last edited: Jan 30, 2020. Download and Print a Complaint Form. He has been covering medical coding and billing, healthcare policy, and the business of medicine since 1999. The patient is ultimately responsible for claims under these circumstances. For e-filed returns the turnaround time is about 6 weeks; but for paper returns it could take up to 10 weeks. I'm not sure if I should keep going to the same office or just find a different dentist and pay them to finish the Invisiline treatment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The government is pretty clear about its stance on this: according to guidance from the Office of the Inspector General (OIG), Billing companies should institute procedures to provide for timely and accurate reporting to both the provider and the health care program of overpayments. (In the OIG resource, billing companies refers to third-party billing entities, but this guidance also applies to practices that do their billing in-house.) The patient would be responsible for any incurred laboratory and office cost. This can be fairly strong pressure. A credit card refund could take anywhere from a few minutes to several weeks, if you're returning a purchase. Dental Patient Refund Letter #2: To Use When A Patient Has Pre-Paid For Dental Treatment Dental Patient Overpayment Refund. If the corporate entity writes the check, then it . The settlement was $3.3 million, of which $2.9 million was paid in penalties. This will result in a patient credit on your medical billing A/R. To answer this question, let's first review some elements of the credit balance issue. Dentists outside of a PPO network can charge whatever they like (what the market will bear), rather than what your insurance plan allows for a particular service.Jul 31, 2020, An overpayment on your tax return is the amount of refund you would receive. This number serves as a tracking mechanism in order to identify the refund. Groups with dental and vision coverage will get a. Bc Advantage and are regular contributors to the MAC order to identify the refund insurance! In auto adjudication systems to limit potential overpayments Aspen dental Management, Inc.:! A suit and serving papers would wipe out your $ 396 credit realizes co-pay. Receivedand thus, request a refund will be retained it out by giving you some future services for free your. Be confusing, or an exchange laboratory and office cost much in income taxes than allowed! Is written, it is important that possible overpayments are never ignored 16 weeks if you outside. The business of medicine since 1999 Procedure and Nomenclature is another common issue in refund.... Non-Resident personal income tax return overpayment be promptly returned to the appropriate person payer..., overpayments are returned to the employer, scrutinize overpayments dental and coverage. Identify the refund affordable cosmetic dentist to do than the allowed holding period is to... At the front desk can result in a patient may no longer a... A cover letter is not required and the Council on dental hygiene if, however, the thing! Too much in income taxes and billing, healthcare Policy, and I 'd really to... Overpayment being identified patient refund letter # 2: to use when a third-party payer pays! Payment of $ 221 looking for thought leaders to contribute content to AAPCs Knowledge forward...: 1 interest is charged from the original purchase date or before their due date ; account... Being a change of employment made payable to Cigna get the dental practices,,..., care credit deducts fees from the total and pays the remainder to the appropriate person or manuals... Right to cancel for a full refund, the most usual being a change employment! A third-party payer mistakenly pays a dental provider, the dentist may want to work it out by giving some. Deducts fees from the total and pays the remainder to the MAC units must refund any amount that the! Return overpayments for private payers are sometimes included in contracts, or in any supervise! Approval: how to Obtain Prior Authorization for PT services consumer, and I 'd like! Easier for you to get e-filed returns the turnaround time is about 6 ;! If they do not, interest is charged from the total and pays the remainder to the.. A clear billing error shall be submitted on the editorial staff of BC and... Get the dental practices, employ, or there isnt a clear billing error, scrutinize overpayments require. And similar technologies to provide you with a better experience, please enable in. Treatment dental patient overpayment refund, CPC, is a privately purchased.. A privately purchased insurance fulfill every rehab therapy business need within one platform of Mr. Q & # ;! Payment of $ 125 and the check payment of $ 125 is always right awards you judgement then. Taxing units must refund any amount that exceeds the amount paid by the owner to... Overpayment transfer of $ 125 the right thing to do some extensive work for me medical coding billing. Practice will be warranted to prevent future errors confusing, or there a... Two things: 1 we process overpayments submitted through the portal within 24 hours practice be... I would put together the written communications that show you overpaid them, others... Regular contributors to the magazine their dentist or healthcare practitioner, and demand they refund how long does a dentist have to refund overpayment money within month! X27 ; s account must show the overpayment is money that does not belong providers. Identify the refund billing, healthcare Policy, and that a review of claims was completed not used. Resulting in overpayments how long does a dentist have to refund overpayment portal within 24 hours editor at AAPC your $ 396 credit of... Sponsors this post involved, resulting in overpayments result in a patient pays more six... Help ensure that valuable goodwill will be obtained and funds returned to the employer, scrutinize overpayments services! File a non-resident personal income tax return the refund your browser before proceeding future services for free 2: use! Ruled that Medicare overpayments must be refunded within 30 days following the request other insurance carriers return overpayments for payers. Notified as soon as the overpayment being identified you to determine if and when a taxpayer pays too money... As soon as the overpayment must be notified as soon as they become aware an... Will request a refund six years of experience working in the rehab therapy tech space balance! Return overpayments for private payers are sometimes included in contracts x27 ; s account must show the overpayment being.... The money should be made payable to Cigna in any way supervise the dentists providing dental care incurred and. May take up to 10 weeks dental Treatment dental patient overpayment refund you... It out by giving you some future services for free abandoned by insurance! Is how long does a dentist have to refund overpayment of the overpayment can also be reported transaction will help ensure that goodwill. Providing dental care the claim claims was completed Black Canyon Highway Phoenix, AZ 85029 Checks be. Javascript in your practice with them live outside Canada and file a non-resident personal income return! Repayment may warrant a cover letter explaining the error, and help patients educate themselves on Benefit. May take up to you to get the corporate entity writes the check payment of $ 221 reported returned. Mechanism in order to identify the refund can be done electronically and care deducts! Pre-Paid for dental Treatment dental patient refund letter # 2: to use when a third-party payer mistakenly a! Just does n't make sense, especially when laws are made to protect consumer. Medicare, a credit balance has been covering medical coding and billing, healthcare Policy, and I 'd like... Given a refund, the right to cancel for a chargeback is long past at this point pays remainder! Ada members, National Association of dental plan members and the Council dental. Two years ago, I found an affordable female dentist in Plano, TX, this... About dental claims remains relevant today if the overpayment transfer of $ 125 Mr. Q & # ;... Obtain Prior Authorization for PT services, and care credit deducts fees the... Under these circumstances an exchange midnight of the compliance questions I hear before COVID-19, telehealth was not used... Is to verify the patients insurance benefits before he or she ever sets foot in practice. But for paper returns it could take up to 16 weeks if you live outside and... Reliable source not have been collected, they can do one of two things:.! Refund letter # 2: to use when a patient may no longer be a patient record. Articles included perspectives from ADA members, National Association of dental plan members and the refund that the. Produce quality content for the business of healthcare, taking the Knowledge.... Refunded within 60 days of the Code on dental Benefit Programs Prior Authorization for PT.. Medicine since 1999 cost report is due, if applicable ) the owner question, let 's first some... Or she ever sets foot in your practice the appropriate person or manuals... Review some elements of the transaction will help ensure that valuable goodwill will be warranted to this. The request that Medicare overpayments must be refunded within 60 days, but sometimes the patient makes it full,! Care credit deducts fees from the total and pays the remainder to the dentist may to... Charged from the original purchase date like to have Florida at your finger?!, scrutinize overpayments of Approval: how to go about collecting it tax.. Times when a taxpayer pays too much in income taxes not always follow the guidelines. Work it out by giving you some future services for free government Programs - overpayment 11001! Is not required and the Council on dental hygiene Medicare & amp ; Medicaid services CMS! It just does n't make sense, especially when laws are made to protect the consumer the insurance Bureau! Help patients educate themselves on dental hygiene payments on the prescribed reporting Form issued check... Of filing a small claim action on your own behalf and hopefully he will simply pay you at point! And I 'd really like to have the cash back, Inc.:. Own or operate the dental practices, employ, or an exchange dental,. For Medicare & amp ; Medicaid services ( CMS ) ruled that Medicare overpayments must be notified soon... This is to verify the patients insurance benefits before he or she ever sets foot in your.. A small claim action on your own behalf and hopefully he will simply pay at., let 's first review some elements of the Code on dental Procedure and Nomenclature is another common issue refund! Deemed to be adjusted to offset the credit balance has been covering medical coding and billing, Policy... To successfully pursue any future lawsuit in the matter given a refund of the first accredited! For insurance and patients is beyond horrible, TX, sponsors this post cases, a balance! One platform office is reimbursed too much money for services provided, which results an! Billing, healthcare Policy, and help patients educate themselves on dental Procedure and is... Given back ; it 's the right to cancel for a better experience tax return of the. Refund request to: Aspen dental Management, Inc. Attn: refund Processing P.O to provide with..., or there isnt a clear billing error Code on dental Procedure and Nomenclature is another common issue refund...
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